To Our Esteemed Clients and Colleagues:
Over the past few weeks, it has become clear that the world is facing an unprecedented challenge. As the coronavirus (COVID-19) continues to affect our communities, Omega Forensic Engineering’s priorities are protecting the health and safety of our experts and staff while continuing to provide the expert investigations, reporting, and customer service that we are known for.
On behalf of Omega’s engineers and support staff, I want to reassure you that we expect to remain fully operational throughout this crisis and will continue to serve your needs in our daily service areas.
- We have sufficient staff to continue operations without interruption at this time. All Omega engineers and support staff are available to work seamlessly by remote access, so you will see no change in our ability to maintain our normal level of customer service, and our engineers remain committed to scheduling inspections quickly.
- Omega remains committed to serving our local communities here in Florida. All of our active engineers are based in Florida and are taking the necessary precautions to continue the same Omega inspection and report protocol they have provided for years. (To read more about our engineers, visit our website.) Our main office has been located in South Florida for decades, and we have stood alongside our neighbors through many previous challenging events.
- Submitting an assignment is easy, either by email or our upgraded submission form. Recent improvements to our submission form ensure continuous and reliable digital service for our clients, and our web host maintains back-up servers to ensure functionality through disruptive events like storms—or something like this. And, as always, you can reach Dan Larkin at email@example.com or by cell at (954) 255-0802.
Bottom line: While we continue educating ourselves on the recommendations and protocols established by the World Health Organization (WHO), the U.S. Centers for Disease Control and Prevention (CDC), and local health departments in regard to COVID-19, our operation is equipped to remain fully functional during these times.
Our hearts and thoughts go out to the people who have been affected by this unprecedented event and we appreciate everyone working hard on the front lines to contain the virus. Please do not hesitate to contact me with any questions you may have by replying to this email or calling my cell below.
Director of Product Development
Dear Friends of Omega,
It is with sadness that I write to you today. We’ve all heard of the atrocity that took place in Parkland Wednesday, just down the road from our main office. Helicopters overhead and national attention drawn toward “Florida’s safest city,” our hearts break with the victims and their families.
There is no better time than now to spread love and goodwill.
It was an honor to speak last week to the South Florida Claims Association at Super Restoration about Omega Cares. So many people came up to speak with me afterward and affirm your commitment to giving back to our community and serving others.
With Omega Cares, we will be planning a number of ways this year for us to band together and do some good in the world, but we can’t do it alone.
To this end, please email me and let me know if you or your company are interested in participating in one or more of these events this year. We won’t spam you, we won’t sell your information, none of that. We just need to know who is interested in partnering with us in the community. SFCA will create a page on their website for this initiative, and any company partnering with us will be featured on the page.
In the meantime, there are some things that can be done for the victims of this South Florida tragedy.
1. Give Blood
While the immediate blood needs of the survivors of the shooting have been met, the blood banks are in need of replenishment.
There are many locations where blood can be donated. This Monday, we are encouraging our staff to donate at the One Blood bus that will be parked in front of Lissaur & Eriks Dental in Boynton Beach from 10 to 4.
2. Donate to the Victims’ Fund
A fund has been set up by the Broward Educational Foundation on GoFundMe, and we have already made a donation there. Consider donating something, even $5.
Thanks for your time. Hug your loved ones and say a prayer.
All the best,
Director of Product Development
We care about our neighbors.
As fellow residents of Florida, we care about our friends and neighbors who went through Hurricane Irma. Here are a some ways we are giving back to the community in the aftermath of the storm.
We believe it is important to get relief items to those who faced the worst part of the storm.
SaltWater Brewery on Atlantic Avenue in Delray Beach is currently collecting important every day items such as toilet paper, cases of water bottles, diapers, formula, and so on. They are working with an organization that will transport these items to Puerto Rico and the Florida Keys.Simply swing by SaltWater with your donation items during business hours and drop them off. We did!
The television crew from Military Makeover® will be there as well, documenting the effort for inclusion in a future episode.
The work day will begin at 8 am sharp and go until 1 pm. If you’re interested in joining with us, please reply to this email with your interest and Jamey Bennett will put you on the RSVP list and get you directions to the house.
David P. Amori writes the following for Claims Management magazine, regarding investigations of moisture intrusion, distress, and possible non-storm related causes:
It also is the time of year when discoloration of ceiling finishes, delamination of trim, and other distress to interior finishes is noticed. One might wonder: Is the distress relatable to last week’s hail storm, or last month’s heavy rain with high-velocity winds?
For this distress to result in covered damage, often the question becomes “Was there a storm-created opening that allowed moisture to penetrate the building envelope? Storm-created openings often are somewhat straightforward. They typically result in missing shingles, punctured roof membranes, or broken windows.
But what if there is not such an opening? Where did the distress come from? The answer can be more subtle and, in many conditions, could be a latent condition that has existed since construction of the building. The following are some common examples of moisture intrusion related distress and their non-storm related causes.
Specifically, he highlights condensation, ventillation, and maintenance. Read the rest here.
We know you have many options when choosing experts. We are thankful that you have trusted Omega Forensic Engineering to handle your assignments, and look forward to hearing from you after the holiday.
Please note: our offices will be closed Thursday and Friday so our engineers and support staff can enjoy time with their families.
Should there be a pressing matter, you may contact Jamey Bennett at 615-336-1807 or by email at firstname.lastname@example.org.
According to an article in the Sun Sentinel Times published in the Sunday newspaper, July 6, 2014, Citizens Insurance Corporation has faced an onslaught of customer lawsuits related to water damage claims. Half of all claims state-wide for Citizens are water-related, and in a 42 month period, they averaged 385 disputed water claims per month.
The Citizens report cited in the article reveals that 96% of all lawsuits related to water damage originated in Miami-Dade, Broward, and Palm Beach counties over the last few years, costing the insurer $135.5 million in litigation fees over a five year period. The article states that many claims are resolved satisfactorily to both the owner and the insurer before getting to court, but even these have involved costly fees.
The article states:
Most often, water-loss claims result from leakage or breaks in a home’s plumbing….The legal disputes drive up Citizens’ costs, which leads to higher premiums for customers.
This has led to the creation of a Citizens team, stationed in South Florida, whose mission is to resolve water claims without litigation whenever possible. This specialized team will try to reduce the number of claims that end up in our costly adversarial court system.
Christine Ashuburn, Vice President of communications related to legislative and external affairs had this to say:
Staff in South Florida will give Citizens the ability to provide a higher level of training on policy language and estimated damages that will result in better claims decisions.
The article highlights a frequent point of contention in water damage claims: long-term leaks. “Citizens’ policies require homeowners to report damages within 14 days of a pipe’s breaking or other leakage.” It is important for homeowners to understand their policy language and report claims within the contractual framework of the policy. Long-term damage such as dry rot or wood decay is not covered under Citizens’ current policy language, according to the article.
Over the last year, Omega Forensic Engineering has conducted its own controlled study of water damage, and has succeeded in identifying characteristics of water damage common to different types of wood products, based on the duration and repetition of their exposure to water. This data gives Omega’s engineers a valuable objective basis on which to estimate the age of claimed water damage.
Omega Forensic Engineering is in the process of developing a certified class on water damage that will be offered to insurance adjusters for CE credits.
Sign up for our newsletter here if you would like to be kept informed of these exciting developments.
Last month several members of the Omega team hit the waters for some team bonding and little fishery!
Chartering a boat from VIP Fishing Charters, we joined in the second annual South Florida Claims Association fishing tournament.
Dipping in at the Hillsborough Inlet in Pompano Beach, six of us set out to hook something to cook.
In attendance were Omega’s president Andrew Knysh, Senior Engineer Greg Loomis, staff members Mark Knysh, Jeremy Knysh, and Jamey Bennett, and outside consultant, General Contractor John Heitz.
It couldn’t have been a more perfect day for fishing. The water was calm, the sky was clear, and the fish were biting. We didn’t catch anything huge, but we did get some tasty mahi mahi!
Afterward, we went back to the Longpointe Country Club for a luncheon with the other participants. And then we made tacos!
Omega is exhibiting in booth #307 at Windstorm 2014!
Come meet Andrew M. Knysh, P.E. and other staff members from Omega Forensic Engineering, Inc. at the 15th Anniversary Windstorm Insurance Conference in Orlando, January 27-30, 2014, held at the Rosen Shingle Creek Hotel.
For decades, Omega Forensic has proven to be a reliable voice in the world of forensic investigations in Florida. Now meet the folks who made it happen.
We’ll be in booth 307. Come by and say hi if you get a chance. See the layout of the exhibit hall here.
For Immediate Release
New Course for Claims Adjusters from Omega Forensic Engineering, Inc.
Evaluating Floor Tile Claims gives adjusters everything they need to know about tile floor damage, and earns them Continuing Education credits for the State of Florida—at no cost to them.
Parkland, Florida, United States (October 10, 2013) — Among the most common claims made in property insurance are those for floor tile damage. Adjusters must address multiple potential concerns when assessing these claims—and this class was created to help them do just that.
Evaluating Floor Tile Claims covers an array of topics, including:
- An Overview of Floor Tile Types and Manufacturing
- Proper Installation of Floor Tiles
- Floor Tile Bond Failure
- Moisture Damage to Tile Floors
- Damage to Tiles over Wood-Framed Floors
- Characteristics of Surface Damage
Students learn exactly how tiles are made, installed and damaged—and how this knowledge can be used when evaluating tile damage claims. The course includes hands-on demonstrations that show what kind of damage can be caused by ordinary household objects.
Andrew M. Knysh, P.E., the course facilitator, is president and lead investigator for Omega Forensic Engineering, a firm of engineers in Florida with decades of experience in forensic investigations of both residential and commercial damage. He has personally conducted more than 3500 investigative projects dealing with both engineering and construction-related issues, including building structure and finish damage, construction defects, personal injury, product liability and repair recommendations.
Mr. Knysh is accredited by the state of Florida to teach this course, which has been designed to assist those who hold a Florida insurance adjuster license in completing part of the 24 hours of Continuing Education required biannually, as well as giving them valuable knowledge about the best ways to deal with this very common category of claims.
Evaluating Floor Tile Claims is free of charge. Omega Forensic is now booking classes for this important course.